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Abbie Shores

3 Years Ago

Frequently Asked Questions - Faq

DISCUSSION RULES


Welcome to our online art forum / print-on-demand forum! This forum is dedicated to providing photographers, artists, and art collectors with an open forum to discuss

. buying and selling artwork online,
. print-on-demand products,
. print-on-demand technologies,
. and general topics of interest from the art world.


The discussions are not for complaints of any kind

NEW MEMBERS - Start Here

F.A.Q.

CUSTOMER SERVICE Customer Service is for buyers with questions about new and existing orders click and choose Customer Service

TECHNICAL SUPPORT, Technical Support is for members with technical questions about using the site. click and choose Technical Support


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F.A.Q. Still being updated

Transparency in Discussions written by FAA/Pixels owner and developer

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1099?

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COLLECTIONS
---------- | How to Start A New Collection
---------- | How to add/change a logo

COPYRIGHT
---------- | Can I Upload Celebrities, Buildings, People, Copies, Etc?
---------- | How To Add-remove Watermarks
---------- | Information on Reporting Copyright Infringement

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DESIGNER PRINTS
---------- | Interior Designer Programme

DISCOUNTS
---------- | Do I Get A Discount When I Buy My Own Images

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ETSY
---------- | Working With Us And Etsy

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FACEBOOK - THE MAIN APP DOES NOT WORK. FACEBOOK STOPPED IT

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GROUPS
---------- | Starting a group? Read the guidelines first

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IMAGES
---------- | SIZES AND DIMENSIONS
---------- | Photographing Originals

INSECURE
---------- | My domain shows as insecure

IP IGNORE
---------- | How to ignore my own visits

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KEYWORDS / TAGS
---------- | Abstract Art Tagging
---------- | How To Keyword and Describe
---------- | Keyword generators
---------- | Spamming

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MARKETING
---------- | I Want To Be Found But Do Not Want To Do Anything To Help Link takes you off the site to my own
---------- | Marketing How To - Includes Keyword Help

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NAMES
Can I Change My Name Or Use As Pseudonym

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PAYMENTS
---------- | What Is My Balance Area?
---------- | Payment Information - How To Add Paypal

When do I get paid? Payments are sent out on the 15th of each month for all sales that occurred before the 15th of the previous month.

PREMIUM SLIDES
---------- | How To Adjust Images To Fit On The Premium Site Slides.

PRICES
---------- | How To Adjust prices of existing images
---------- | How to NOT sell something

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RETURNS
---------- | What is your return / cancellation policy?

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SEARCH
---------- | Why Am I Not In The Search?
---------- | KEYWORDS - IPTC and why it is important to use it before upload

SHARING
---------- | Shareable link to a customized framed print?

SIZES
---------- | Tshirts
---------- | All products

SPAM + PHISHING
---------- | how to recognise spam and phishing emails and comments

SSL
---------- | How to make your pointed domain secure

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TRANSPARENT
---------- | How Do I Have A Transparent Image On A Tshirt Or Other Product

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UPLOADING
---------- | How Do I Start Loading Images? - Information


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VISITOR PAGE
---------- | How to ignore my own visits

Reply Order

Post Reply
 

Jill Love

2 Years Ago

Thanks, Abbie. So funny, as I just had one of these questions answered immediately by looking at this!!! I appreciate it.

 

Jennifer Kline Sontz

2 Years Ago

Thank you for this information!

 

Abbie Shores

2 Years Ago

 

Angela Whitehouse

2 Years Ago

Great links to read.

 

Stanton Allaben

2 Years Ago

Isn't Pixels and Fine Art America one and the same? When I joined many years ago it was with FAA, and then my page got transferred to Pixels. Do I also have a FAA page and do new uploads I put in one show up in the other?

 

Abbie Shores

2 Years Ago

Choose the site you want to use and use that. The other will show automatically.

Just household... Fine Art America
Selling everything? Pixels

 

Lisa Kaiser

2 Years Ago

Thank you so much for the helpful information, love it.

 

Alice Love

2 Years Ago

Great idea to get all these links in one! Thanks. Easy to navigate.

 

Alida M Haslett

2 Years Ago

WHAT DOES "STICKY" MEAN?

 

Matthew Seufer

2 Years Ago

Thank You for Posting!

 

Gabby Tary

2 Years Ago

Hi Abbey-
I would like to introduce myself, my name is Gabby Tary.
And actually I'm tickled pink about FAA. First of all I'm honored my name does show up when searching, lol.
I've been a part of FAA for some time, but only recently did I discover the value.
Must admit when you changed the homepage I went crazy happy, I started to investigate further.

However, the reason I'm communicating with you is to ask a few questions about the website I'm building within FAA.
In fact, and I know this is a big favor to ask, if you could look at it.
I want to make sure technically I'm not screwing up the payment part.

Or a link to do's and don't when building a website within FAA.

- The artist on FAA are incredible ,so at first I'm like OMG how can I call myself an artist, but then I
discovered that the products are absolutely great looking with some of my work.

So the problem I have, even when I don't price the product it still shows up and some art isn't meant to be on products..

But then I discovered that I can do a whole lot in that little box with HTML, since I can code
that's great. So I chose the images and then linked it directly to the page where they can buy it.
So I figured that out but I can't figure out how to filter those products out when I click on links that is in FAA .

So is there anyway besides not adding the price to product I can filter out those products which don't look good with the art?

And yes, I agree with you on the article about selling, that's my next step once my website is finished.
And what people don't realize, promotion is hell. And promotion is a full time job.
I've done nothing yet, because I want the website to look good.
Thank you I'm sorry about the long post
Gabby:)

 

Dan Carmichael

2 Years Ago

Abbie,

Please consider adding the rules for Group admins to the list.

Also, are there rules for contest creators? Can we limit the emails from contests also?
(I don;t think "voting in two days" and "voting begins today" and "one day left in voting" and "Only 15 hours left in voting" and on, and on are necessary nor productive)

Thanks for your consideration.

 

Abbie Shores

2 Years Ago

I'll be in shortly to follow up

 

Abbie Shores

2 Years Ago

Hello

If you choose not to sell something, leave the space for markup totally blank. Not even a space.

You cannot choose between canvas, metal, acrylic, framed or paper prints etc. Only the products or all the prints

Search pages (such as particular product searches) take 24 hours after the prices added to be shown

Use DEFAULT SETTINGS to change pricing for future images
Use BULK IMAGE EDIT for existing images or
EDIT IMAGE for singles

It takes a couple of days for the other pages to catch up with changes

Dan

Yes I will add a link to the group guidelines and have a chat with Sean about the contests emails although there are already spamming rules in place that may work.

 

Lieve Snellings

2 Years Ago

Thank you for this information L Cecka!
As I am new here, this is very helpful!

 

Mario Carini

2 Years Ago

I've been a member of FAA for years, but I still don't know all the site provides!

 

Muse Meadow

2 Years Ago

Thank you so much for these links! I've had a neglected account here for a long time but have just recently been freed up to start working on my art full time. Whee! This info will be so helpful in learning what's available and how to use it.

 

Terri Fair

2 Years Ago

I am new! How do I like and comment on art? How do other artists follow me?

 

Scarlett Redbud

2 Years Ago

I ordered one of my own prints just so that I could see the quality (which is nice), however I did not log into my retail account. Will I still get my commission on the print?

 

Abbie Shores

2 Years Ago

Scarlett, if not on the account that uploaded the art, you paid our price, plus yours. So you'll get your royalties

If logged into the artists account that uploaded the work, you don't get paid the royalties and purchased at a lower price

 

Petri Keckman

2 Years Ago

How do I add a profile image? (Sorry, I find the answer already :) )

 

Barbara Zipperer

2 Years Ago

How and where is the ability to send a newsletter? And how do it find my list of people who have signed up?

 

Petri Keckman

2 Years Ago

So, this is the Main Discussion Page. So are there others?

Could I start my discussions somewhere else than here, MAIN discussion area.

 

Abbie Shores

2 Years Ago

Barbara,

email campaigns are for premium members. You also need to be ok'ayed for these so if you are a premium member just let me know and I will pass this to our developer

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Michael McBrayer

3 Months Ago

Curious about sales tax on a purchase.
As a reseller I have never paid sales tax on a purchase here at FAA until today.

I list some of my products from FAA on my own website.
If someone buys off my own website, I order from here and either ship it to them or hand deliver it.
My website charges them my state sales tax which I report and pay every year.
If I pay tax here and then charge my customer sales tax again that is double taxation.

What has changed?

 

Sharon Trickett

3 Months Ago

This is great information. Thank you!

 

Nicholson Feldman

3 Months Ago

Thank you for the post!

 

John Klein

2 Months Ago

Great post, thank you.

 

Hafizul Rosli

2 Months Ago

Thank you for the information!

 

Douglas White

2 Months Ago

Can someone please explain to me how to delete photos and have them not show up when an another person goes to my site. I no longer see them, but others do and when selected it leads to FFA website.
Thanks in advance

 

David Dehner

2 Months Ago

Hi Douglas,

Deleted images are not accessible to anyone including yourself - unless you change your mind. But after 10 days you have lost them

 

Douglas White

2 Months Ago

Thank you David. It's been a difficult question to get answered. I really appreciate you going the extra mile.

 

Douglas White

2 Months Ago

Can somebody tell me if posting images showing the faces of random people is allowed if it's in a public place?

 

Sandy Bishop

2 Months Ago

Great info!

 

Bayley Harbeson

2 Months Ago

Helpful

 

Sidq Chauhan

2 Months Ago

.

 

Lana Bliadze

2 Months Ago

Thanks ! : ))

 

Douglas White

2 Months Ago

Good day everyone.
Could someone help me understand why I can't add the sponsor a page link into my Wix website? It does not allow the, A href part before the HTTPs://
I'm not a coder, and really do not understand this. I have watched every you tube I can find on it.

Thanks Doug.

 

Josh Shandera

1 Month Ago

Appreciate this thread!

 

Abbie Shores

1 Month Ago

Douglas, please contact Wix for help with their site

 

BomBom Store

1 Month Ago

hey i wanna know if i can take back my account was closed 3 months now ?

 

Eddie Louise

1 Month Ago

Thanks

 
K P

K P

K P

1 Month Ago

I am new to the website, and I am worried and thinking about how to let more people see my artwork, pay for it, make it better, and help others. I hope I can do better and better by following this discussion and your sharing. Thank you so much.

 

Marko Stojanovic

1 Month Ago

Thanks

 

Judy Vincent

1 Month Ago

I have a question concerning the return policy - how does that work if someone buys the royalty free image and then decides they want their money back? It's not a product they can simply return. Can they still buy the image and then later say they want their money back? Or does the return policy not apply to a digital download?

 

Mike Savad

1 Month Ago

I think it only covers physical items that could have defects in which they have to prove it has defects. Downloads wouldn't unless it glitched I guess.


----Mike Savad

 

Tyler Webb

29 Days Ago

Thank you!

 

Nikolai Virolainen

28 Days Ago

Why there’s requirement to join online discussion?

 

Mike Savad

28 Days Ago

@nikolai - as far as I know you have to be at least a member to say things. Otherwise every spam bot will hound this site.


----Mike Savad

 

Keleen Bishop

19 Days Ago

Hey i have so many questionss

 

Nova Designs

16 Days Ago

thank you, this was very helpful and detailed, have a nice day!

 

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