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Susan Maxwell Schmidt

1 Month Ago

About Out Of Stock Items We Choose To Display

Does anybody know if you choose to display your item on something like a particular color T-shirt, and that T-shirt color happens to be out of stock when you choose it, does it revert back to the color you originally chose when it comes back in stock? For example, I just posted this image and put it on that light tanzanite purple women's T-shirt. Unbeknownst to me that color T-shirt is out of stock (which is an issue in itself, out of stock items that have color options should definitely be noted in the art upload page so we can make educated choices), so it is now appearing on a gray T-shirt. Anybody know if it will eventually revert back to the actual color I chose?

This image on gray. I guess it works. Sorta. https://susanmaxwellschmidt.pixels.com/featured/artichoke-in-bloom-susan-maxwell-schmidt.html?product=womens-tshirt

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Nikolyn McDonald

1 Month Ago

Good question, Susan. I don't know the answer, but I read not long ago in this forum a comment by someone saying she "displayed" all her shirt designs on either black or white because those were the only two colors that every apparel item had in common. That made sense to me, and I've been doing that since (though I still have thousands of images that are "wrong" as, given the very few clothing item sales I have, it's not worth it to me to go back and fix all my uploads.

 

Susan Maxwell Schmidt

1 Month Ago

Thanks Nikolyn. I hate white t-shirts and don't want to stick to just black. Mebbe Abbie will know da answer.

 

Gill Billington

1 Month Ago

I did notice a long time ago that when I chose a color for a T-shirt and then searched that image, because not all products offer the same range of colors a random odd color was used so I was perhaps the same person that Nikolyn remembers choosing just white or black.

I don’t know what happens if a color is out of stock. Perhaps customer service can answer that for you.

 

Susan Maxwell Schmidt

1 Month Ago

I dunno, this seems more like a tech question than a customer service question. I don't know that CS would be able to tell me how the algorithm makes stuff appear on the site (or not).

 

Gill Billington

1 Month Ago

All I can say is that I sell all different colors of T-shirts even though most of mine are shown on white (some I think that don’t even suit the image) so customers are used to choosing the shirt color they want and no matter what color you choose they will probably change it!

 

Susan Maxwell Schmidt

1 Month Ago

That's a very good point Gill. I probably shouldn't worry about this too much... but I'm gonna anyway. It's what I do.

 

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